Free shipping on every order
All Casterly orders ship free.
Processing
Orders are processed within 1 to 3 business days. You'll get a confirmation email when your order is placed and a tracking number as soon as it ships.
Delivery times
Most U.S. orders arrive within 3 to 8 business days after processing. Delivery times can run longer during holidays and peak seasons.
Tracking
Use the tracking number in your shipping confirmation email to follow your order. If your tracking hasn't updated in 5 business days, contact us and we'll look into it.
Lost or damaged packages
If your package is lost in transit or arrives damaged, contact us and we'll make it right with a replacement or a full refund.